Return & Refund Policies

At NightEyeLED.in, we are committed to providing you with quality products and an outstanding shopping experience. In the unlikely event that you encounter issues with your purchase, our return and refund policies are designed to make the process hassle-free.

Reasons for Return

Returns are automatically authorized for the following reasons:

Physically Damaged Item:

If the item you received is physically damaged, your return is automatically authorized. NightEyeLED.in will create a free return order, and we will bear the return shipment cost. You are eligible for a full refund.

Missing Parts or Accessories:

In case your item has missing parts or accessories, your return is automatically authorized. NightEyeLED.in will initiate a free return order for you, covering the return shipment cost. A full refund will be issued.

Different from Description:

If the item received is different from the description on our product detail page on NightEyeLED.in, your return is automatically authorized. NightEyeLED.in will create a free return order, and we will cover the return shipment cost. You will receive a full refund.

Defective or Not Working Properly:

For a defective or non-functioning item, your return is automatically authorized. NightEyeLED.in will create a free return order, and we bear the return shipment cost. A full refund will be processed.

Return Window

  • Our return window is 15 days from the date of delivery. Please initiate the return process within this period for a seamless experience.

Return Process

  1. Contact Customer Support:

    • While contacting us is not necessary for auto-authorized returns, if you have any concerns, our customer support team is ready to assist. You can contact us via email at [support@nighteyeled.in] or through our "Contact Us" page on the website.

  2. Packaging and Shipping:

    • Pack the item securely in its original packaging and ship it back to the address provided during the return authorization process. NightEyeLED.in will cover the return shipment cost.

  3. Refund Process:

    • Once we receive the returned item, we will inspect it. A full refund will be issued using the original payment method.

Important Notes

  • Returns are automatically authorized for the specified reasons.

  • If you have any concerns or questions about the return process, please feel free to contact our customer support team.

We appreciate your trust in NightEyeLED.in, and we are dedicated to ensuring your satisfaction with our products and services.

Happy Shopping!

NightEyeLED Team